A new bug with Microsoft Edge has caused issues world wide with the New Edge browser to crash when typing into the address bar. The quick workaround at this time while awaiting a fix is to disable the site suggestions. To do this, navigate to Edge settings and select Privacy and services and then scroll […]

A new bug with Microsoft Edge has caused issues world wide with the New Edge browser to crash when typing into the address bar.

The quick workaround at this time while awaiting a fix is to disable the site suggestions.

To do this, navigate to Edge settings and select Privacy and services and then scroll down to Address bar. See image above for help. Slide the “Show me search and site suggestions using my typed characters” to the off state.

We started preparing our clients for the possibility of a lockdown in February. Back then, a potential lockdown was not seen as imminent or even likely for the UK. We reviewed our clients’ existing business continuity plans and created a pandemic strategy. We knew we would have to keep their businesses operating by moving their […]

We started preparing our clients for the possibility of a lockdown in February. Back then, a potential lockdown was not seen as imminent or even likely for the UK. We reviewed our clients’ existing business continuity plans and created a pandemic strategy. We knew we would have to keep their businesses operating by moving their entire work forces home.

Then suddenly lockdown across the UK became a reality and we had to move whole companies to remote working over a single weekend. This brought about some huge logistical and technical challenges for our team. Like our clients, we also had to adapt our business practises to deliver to all our clients quickly but with security at the forefront of everything. We needed to get out to employees’ homes, deliver laptops and other hardware, then login to set up WIFI, install software and systems (even online school for one client) remotely. But most importantly it had to be secure and safe for our clients.

Other businesses might not have had a plan or support to implement one. Many employees will have switched to using their personal computers out of necessity or convenience. Most of these devices will not have the right level of security for a business, creating potentially increased threats to corporate security. Since lockdown started, there has been a huge increase in compromised email accounts, attacks via ransomware and malware, invoice and payment fraud, data breaches and more. Sadly, fraudsters are active, and you must take steps to protect your business. If you rushed to get everyone online at home, take the time now to check the security on the devices they are using. Make sure your work data is being securely backed up, revisit your business continuity plan and make sure you are secure during this pandemic and beyond.

IQinIT Managing Director Katerina Damcova says: “This shift in working from home is here to stay, the accelerated change was long overdue and many of our clients are already planning to keep this as a standard practice. This means changing and adapting the way we support our clients also, and we have learned that we can do this and do it well. We are embracing the change, you can too as long as it’s secure!”

You may receive error messages below: Having Office 365 mailbox spread across multiple data centres can cause issues when accessing shared resources. The issue can demonstrate it self by an inability to send as a shared mailbox or losing access to it completely in Outlook or Web-mail. Outlook error The specified object was not found […]

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You may receive error messages below:

Having Office 365 mailbox spread across multiple data centres can cause issues when accessing shared resources. The issue can demonstrate it self by an inability to send as a shared mailbox or losing access to it completely in Outlook or Web-mail.

Outlook error

The specified object was not found in the store., Can’t connect to the mailbox of user Mailbox database guid: XXXX because the ExchangePrincipal object contains outdated information. The mailbox may have been moved recently. Email could not be sent. The message has been moved to your Drafts folder.

Webmail error

Your request can’t be completed at this time

Connect to your remote power-shell and run following command to view your user list and list of databases

Get-MailBox | select Displayname,Database

You will see a list below:

DisplayName Database
———– ——–
Owner 1 GBRP123DG081-db136
Owner 2 GBRP123DG077-db006
Discovery Search Mailbox GBRP123DG059-db037
User 1 GBRP123DG065-db120
User 2 GBRP123DG058-db105
User 3 GBRP265DG075-db123

GBRP – this shows the country location of the data centre

123 – this indicates the datacentre, if this number is different it will cause issues with shared access

To resolve this issue run a command to move the mailbox which location does not match, in our case User 3

New-MoveRequest -identity [email protected]

This will start the mailbox move to the correct database, to check if the mailbox is moving to the correct database run below command to view the current Move Request

Get-MoveRequest -identity [email protected]

DisplayName Status TargetDatabase
———– —— ————–
User 3 InProgress GBRP123DG071-db070