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In this article, we present an overview of the reasons for and benefits of partially outsourced IT.   Introduction   SMBs typically start their businesses with a handful of people. The need for IT is limited to simple tasks like emails and a web presence with minimal security. The focus quickly shifts away from the system to more pressing matters. Winning new business or acquiring new talent become more...

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In this article, we present a guide for your day-to-day technology needs.   Introduction   2020 forced architecture firms to quickly move to digital workflow methods. Working from home became the standard in 2020 and is still in debate as a long-term solution. From one day to another, cloud servers were provisioned, and teleconferencing tools were bought. After the dust settled, design leaders have started to question traditional workflows.   The...

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In this article, we present 3 ways to safeguard your IT assets through Remote Monitoring and Management (RMM).   Introduction   Our first responsibility as your Technology Success Partner (TSP) is to efficiently manage your network and technology assets in order to keep them safe and optimised so that you can stay productive. We use a Remote Monitoring and Management (RMM) to manage and secure your organisation in order...

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In this article, we present a definition of malware, drill down into different types of malware and outline preventative measures. What is Malware? Malware is short for malicious software and it allows unauthorised access to networks for theft, sabotage, or espionage objectives. Malware comes in a variety of forms, and many cyberattacks employ a mixture of them to achieve their objectives. Although it typically spreads through phishing,...

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Is your business taking a gamble? The stakes are high when your business is at risk of an outage. The British Chambers of Commerce found that 93 per cent of organisations who lose data for more than 10 days file for bankruptcy within a year, with 50 per cent filing right away. SMEs experience an average of 14 hours of downtime per year, during which staff can only...

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This is certainly not the first article about the UK General Data Protection Regulation (UK GDPR) but there is a lot of, in parts even contradictive, information about it and it still is a relevant topic – hence this page. For this post, the main source will be the webpage on Security by the Information Commissioner’s Office.   In summary, GDPR explains the general data protection regime...

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Towards the back end of May 2021, Microsoft announced some more exciting updates for Teams. In this article, we run you through some of the key updates including updates to the ‘Me’ tab, more connectivity with external users, annotations in Live, changes to the ‘Hands’ feature and finally, security changes to the admin centre. The changes are expected to be implemented between early June and finished by late July. Changes to...

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Introduction Did you know UK businesses are more likely to have both internal and outsourced support in comparison to France, Netherlands, and Germany? But what does outsourced IT involve? IT Service Providers deliver the technical expertise that businesses need at a much lower cost than hiring dedicated IT staff. They can recommend, install, and manage technology according to business objectives and core competencies, as well as ensure...

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Let’s have a look at one of the many tools that come with the Microsoft SaaS Package. In a world that turned into one big Teams meeting over 4 different devices and infinite time zones, it’s worth asking why productivity is not necessarily increasing. Is a meeting always adding value or do we have them for the sake of having a meeting? It certainly sounds important, very...

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On International Women’s Day, I want to celebrate all women in Technology and STEM. Women working in Science, Technology, Engineering and Maths face challenges and gender bias every day. It’s a sad fact that even in 2021, women in science struggle to be taken seriously sometimes. We battle prejudices and face gender bias on a regular basis. Sometimes people prefer to speak to our male...

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