About Us

Dora, our beloved Chief Emotions Officer, is not only a treasured member of our team but also a remarkable rescue from the Czech Republic. Her journey to us adds an extra layer of appreciation for her presence and resilience. In her role, Dora extends her support to our staff, providing comfort and companionship whenever needed. Beyond her emotional support, she plays a pivotal role in securing the perimeters of our Kingston HQ, ensuring the safety and well-being of everyone within. Dora's dual role as both protector and morale booster embodies the essence of teamwork and care within our organization. We are incredibly grateful for her presence and unwavering dedication to our team's well-being.

Kat’s journey is one of determination and leadership. Moving from the Czech Republic while completing her bachelor’s degree, she balanced her studies with roles in IT management before earning her master’s in 2018, all while building IQ in IT from the ground up. As CEO and Lead Cybersecurity Auditor, Kat is an NCSC-certified Cyber Essentials Advisor and Certified Ethical Hacker, driving our team to uphold the highest security standards and helping clients defend against evolving cyber threats. Her vision for IQ in IT is clear — to be the company that consistently delivers excellence in customer service, security, and sustainability. Passionate about technology, people, and the planet, Kat continues to lead with purpose and inspire those around her through her commitment to progress and integrity.

As IQ in IT’s Co-Founder and Technical Director, Luke has always been the driving force behind our innovation. His deep technical expertise and problem-solving mindset have shaped the way we deliver secure, efficient, and scalable solutions for our clients. Today, Luke works full-time with NinjaOne, the remote monitoring and management platform that powers much of our service delivery. As Product Manager, he plays a key role in developing the very tools we rely on — helping to enhance automation, security, and performance for MSPs worldwide, including IQ in IT. Even with his focus on NinjaOne, Luke remains an integral part of our story and technical direction. And when he’s not streamlining systems or building integrations, you’ll find him spending time with our CEO, Dora - who still insists on her daily belly rubs.

Jean is our trusted number cruncher, keeping our finances in perfect order and helping ensure everything runs smoothly behind the scenes. As our outsourced finance expert, she gives the team more time and budget to focus on what we do best: Technology and client service. Jean’s passion for numbers is matched only by her love of LEGO, with her legendary Hogwarts build still talked about to this day. Away from spreadsheets and brick sets, she’s a proud grandmother who brings warmth, balance, and a touch of magic to everything she does.

Blake began his journey with IQ in IT through an IT apprenticeship, where his enthusiasm for technology and helping others quickly stood out. Over time, his role has evolved, and he now works alongside Jean managing our finance operations and supporting the business from an accountancy perspective. Having completed his degree in Business Management with first-class honours, Blake combines his technical background with strong analytical and organisational skills. Outside of work, he enjoys sword fighting, collecting armour, and caring for his pet dragon, and as a seasoned Tough Mudder, he’s never one to shy away from a challenge.

Rick has played a key role in making our operations smoother and driving our standards higher across the business. With his strong focus on quality and efficiency, he ensures that we continue to deliver an exceptional level of service to our clients. Now as Managing Director, Rick has taken on many of Kat’s responsibilities and leads the team with a calm, practical approach. Outside of work, he’s our resident green thumb, known for his love of plants and for creating a thriving courtyard garden at our HQ filled with British-grown, wildlife-friendly plants.

Andrew brings a wealth of hands-on technical experience and a strong customer-focused approach to the team. With a background that includes network and infrastructure upgrades, PC deployments, and system planning, he’s skilled at keeping client environments running smoothly and efficiently. Dedicated and hardworking, Andrew is known for his reliability and always going the extra mile to deliver great service. Outside of work, he enjoys taking his boys to football and spending quality time with his family.

Alex first joined IQ in IT through our apprenticeship scheme and has grown into a key member of the team. With a broad skill set spanning first and second line support, migrations, and troubleshooting, he ensures complex issues are resolved efficiently and to the highest standard. Now as Helpdesk Escalations Manager, Alex plays a vital role in supporting both clients and colleagues with his calm approach and technical expertise. A zoology graduate with a passion for sustainability, he brings a unique perspective to our goal of reducing environmental impact. Outside of work, Alex loves spending time with his two young daughters and building creative tech projects, including an arcade machine packed with retro games.

Damien holds a master’s degree in Mechanical Engineering from the University of Southampton and leads our automation, integration, and AI initiatives at IQ in IT. He works closely with our clients to design and deliver tailored solutions and special projects that improve efficiency, enhance security, and create smarter ways of working. Highly analytical and quick to learn, Damien continually pushes the boundaries of technology, helping businesses unlock the full potential of automation and AI. Outside of work, he volunteers with Coptic City Mission in Pimlico, helping to feed the homeless, a reflection of his dedication to making a positive impact both professionally and personally.

Katy brings a wealth of experience in the MSP industry, having spent many years as an engineer in customer-facing roles. With her deep technical understanding, she’s perfectly positioned to advise clients on the best solutions to meet their needs, bridging the gap between technology and business goals. Her approachable nature and problem-solving mindset make her a trusted partner to our clients. Outside of work, Katy enjoys cross stitching - a hobby she shares with Blake - and loves playing games and spending time with her son.

Sam is a key player on our proactive team, keeping client devices healthy and systems running smoothly. A true tech enthusiast and scripting wizard, he’s always looking for smarter, more efficient ways to improve performance and reliability. Sam’s strong technical skills and proactive approach make him an invaluable part of the team, ensuring our clients receive the best possible support. Outside of work, he channels his creativity into photography, capturing moments with the same precision he brings to his technical work.

Jeremy has quickly become a valued member of the team. As a Junior Cyber Essentials Auditor, he helps clients maintain strong security and compliance, always bringing a diligent and organised approach to his work. Jeremy is known for his reliability and attention to detail, consistently delivering excellent service and support. Outside of work, he’s a keen music enthusiast who loves his fancy new keyboard, and, like Aidan, he bravely tackled the Tough Mudder challenge with the team.

Meghan joined IQ in IT in 2025 and quickly became an indispensable part of our daily operations. Having previously worked with one of our clients - who highly recommended her. She brought a wealth of organisational skill and positive energy to the team. Working closely with Kat and Rick, Meghan ensures everything runs smoothly behind the scenes. Her dedication and helpful nature shine through in everything she does, from coordinating busy schedules to helping plan our 15th anniversary celebration. She’s also shown her adventurous side by bravely taking on the Tough Mudder Run alongside the team! We’re thrilled to have Meghan with us and can’t imagine the team without her.

Aidan has gone from strength to strength ever since joining IQ in IT. As Site Lead, he plays a key role in supporting our clients day-to-day, ensuring smooth operations and excellent service delivery. With a strong interest in cybersecurity, Aidan also serves as our Junior Cyber Essentials Auditor. He’s passionate about helping clients stay safe, secure, and compliant — always ready to go the extra mile to keep their systems protected. Outside of work, Aidan isn’t afraid of a challenge — he’s taken on the Tough Mudder run with the team and shares Kat’s enthusiasm for axe throwing.