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| Time of service | Rates |
| Business Hours Monday – Friday, 9:00 am – 5:30 pm | Remote: Included Onsite if scheduled in a routine visit by IQ in IT LTD: Included
Emergency Onsite Visit: £95 / hour |
| After Hours
Monday – Friday, 5:30 pm – 11:00 pm |
Remote: £95 / hour Onsite: £150 / hour |
| Overnight and Weekend
Monday – Friday, 11:00 pm – 9:00 am Friday 11:00 pm – Monday 9:00 am |
Remote: £200 / hour Onsite: £300 / hour |
| England Bank Holidays | Remote: £250 / hour Onsite: £350 / hour |
Remote Support: Minimum of 30 minutes and then billed in 15 Minute intervals.
On-Site Support: Minimum of 1 hour and then billed in 30 minute intervals.
* Travel time not included
| Time of service | Rates |
| Business Hours
Monday – Friday, 9:00 am – 5:30 pm |
Remote: £150 / hour Onsite Visit: £200 / hour
Cyber incident: £300 / hour |
| After Hours
Monday – Friday, 5:30 pm – 11:00 pm |
Remote: £200 / hour Onsite: £300 / hour
Cyber incident: £400 / hour |
| Overnight and Weekend
Monday – Friday, 11:00 pm – 9:00 am Friday 11:00 pm – Monday 9:00 am |
Remote: £300 / hour Onsite: £400 / hour
Cyber incident: £600 / hour |
| England Bank Holidays | Remote: £400 / hour Onsite: £600 / hour
Cyber incident: £800 / hour |
Remote Support minimum of 1 hour and then billed in 30 minute intervals.
On-Site Support minimum of 1 hour and then billed in 60 minute intervals.
* Travel time not included
Our consultancy rates are for tasks which fall out of standard support. These could be bespoke one off projects, system design, audits and other work. Our consultancy rates are tailored based on the kind of work being carried out but a general indicator is:
With managed support contract – £150 per hour.
No managed support contract – £300 per hour.
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