Managed Support Contract – Rate Card
| Time of service | Rates |
| Business Hours
Monday – Friday, 9:00am – 5:30pm |
Remote: Included
Onsite if scheduled in a routine visit by IQ in IT LTD: Included Emergency Onsite Visit: £75 / hour |
| After Hours
Monday – Friday, 5:30pm – 11:00pm Monday – Friday, 8:00am – 9:00am Saturday, 9:00am – 5:30pm |
Remote: £75 / hour
Onsite: £115 / hour |
| Overnight
Monday – Friday, 11pm – 8:00am Saturday 5:30pm – Monday 8:00am |
Remote: £150 / hour
Onsite: £200 / hour |
| England Bank Holidays | Remote: £200 / hour
Onsite: £300 / hour |
Remote Support: Billed in 15 Minute intervals.
On-Site Support: Minimum of 1 hour and then billed in 15 minute intervals.
No Managed Support Contract – Support Rate Card
| Time of service | Rates |
| Business Hours
Monday – Friday, 9:00am – 5:30pm |
Remote: £150 / hour
Onsite Visit: £200 / hour |
| After Hours
Monday – Friday, 5:30pm – 11:00pm Monday – Friday, 8:00am – 9:00am Saturday, 9:00am – 5:30pm |
Remote: £200 / hour
Onsite: £250 / hour |
| Overnight
Monday – Friday, 11pm – 8:00am Saturday 5:30pm – Monday 8:00am |
Remote: £300 / hour
Onsite: £400 / hour |
| England Bank Holidays | Remote: £400 / hour
Onsite: £600 / hour |
Remote Support minimum of 1 hour and then billed in 15 minute intervals.
On-Site Support minimum of 1 hour and then billed in 15 minute intervals.
Consultancy Rates
Our consultancy rates are for tasks which fall out of standard support. These could be bespoke one off projects, system design, audits and other work. Our consultancy rates are tailored based on the kind of work being carried out but a general indicator is:
With managed support contract – £150 per hour.
No managed support contract – £300 per hour.