Managed Support Contract – Rate Card

Time of service Rates
Business Hours

Monday – Friday, 9:00am – 5:30pm

Remote: Included

Onsite if scheduled in a routine visit by IQ in IT LTD: Included

Emergency Onsite Visit: £75 / hour

After Hours

Monday – Friday, 5:30pm – 11:00pm

Monday – Friday, 8:00am – 9:00am

Saturday, 9:00am – 5:30pm

Remote: £75 / hour

Onsite: £115 / hour

Overnight

Monday – Friday, 11pm – 8:00am

Saturday 5:30pm – Monday 8:00am

Remote: £150 / hour

Onsite: £200 / hour

England Bank Holidays Remote: £200 / hour

Onsite: £300 / hour

Remote Support: Billed in 15 Minute intervals.

On-Site Support: Minimum of 1 hour and then billed in 15 minute intervals.

No Managed Support Contract – Support Rate Card

Time of service Rates
Business Hours

Monday – Friday, 9:00am – 5:30pm

Remote: £150 / hour

Onsite Visit: £200 / hour

After Hours

Monday – Friday, 5:30pm – 11:00pm

Monday – Friday, 8:00am – 9:00am

Saturday, 9:00am – 5:30pm

Remote: £200 / hour

Onsite: £250 / hour

Overnight

Monday – Friday, 11pm – 8:00am

Saturday 5:30pm – Monday 8:00am

Remote: £300 / hour

Onsite: £400 / hour

England Bank Holidays Remote: £400 / hour

Onsite: £600 / hour

Remote Support minimum of 1 hour and then billed in 15 minute intervals.

On-Site Support minimum of 1 hour and then billed in 15 minute intervals.

Consultancy Rates

Our consultancy rates are for tasks which fall out of standard support. These could be bespoke one off projects, system design, audits and other work. Our consultancy rates are tailored based on the kind of work being carried out but a general indicator is:

With managed support contract – £150 per hour.

No managed support contract – £300 per hour.